Revolutionising Claims Management for the Modern Insurance Era
Step Into the Future
At Open Door Software, we’re transforming how the South African non-life insurance industry handles claims. We've taken a bold step forward by integrating advanced Artificial Intelligence (AI) into our claims management platform — not just to keep up with the future, but to lead it. AI isn't just a buzzword for us. It's a fundamental upgrade to how decisions are made, tasks are automated, and value is delivered across the claims lifecycle.
Why AI? Because Smart Software Should Think Ahead
Key Benefits of AI Integration
Faster, Smarter Claim Triage
AI enables instant analysis of claim descriptions, supporting documents, and historical data to classify claims accurately — in seconds.
Automation with Intelligence
Repetitive tasks — from data extraction to document tagging to SLA monitoring — are now fully automated using AI-powered workflows.
Natural Language Processing (NLP)
Clients can now describe incidents in their own words — and AI understands, extracts key information, and structures it automatically.
Predictive Analytics for Better Decisions
By learning from historical claims data, AI provides insights into likely outcomes, settlement amounts, and optimal supplier choices.
Always Learning, Always Improving
AI doesn’t stand still. The more it's used, the better it gets. Our platform continuously learns from user input and claim results, making the system smarter over time.
Built with Trust and Transparency
All AI modules are fully auditable, with explainable outcomes for every decision made. You stay in control, while the system works intelligently behind the scenes.
AI-Powered Claims, Delivered
By integrating the latest AI technology, Open Door Software delivers a platform that’s not just faster or cheaper — it’s fundamentally smarter. Ready to automate, predict, and evolve.
Because in the next era of insurance, intelligence isn’t optional — it’s essential.
Real Results. Measurable Impact
Don’t take our word for it — let the numbers speak.
After implementing Open Door in 2018, our client, Admin Focus Underwriting Managers, achieved:
🛠️ 21.6% reduction in Motor claims costs
🏠 11.2% reduction in Non-Motor claims costs
💰 22.8% overall claims cost savings
When benchmarked against competitor platforms, savings on motor claims alone exceed 35%.
Procurement with Precision
Our trusted network of suppliers, assessors, and repair shops operates under rigorous SLA agreements, ensuring top-quality service while maintaining cost efficiency. More than just a claims platform, we provide a robust procurement solution designed to deliver exceptional results.
Through continuous training, strict compliance measures, and seamless onboarding, we guarantee:
- Competitive and consistent pricing
- Quick turnaround times
- Clear and transparent audit trails
Designed for the People Who Use It
We’re passionate about creating seamless user experiences. Every module, screen, and feature is designed to minimize friction and maximize satisfaction.
- Sleek, modern interface for intuitive navigation
- Say goodbye to endless emails and scattered documents
- Access everything in one secure, centralized hub
- Built on world-class infrastructure (Google Cloud & AWS), with end-to-end encryption and geo-redundant backups to ensure your data is always safe and resilient.
Contact Us for More Information
Reach out to Open Door Software in Vanderbijlpark for non-life insurance software solutions.
